The Right Apology can change your life.
It happens so often that even after apologizing, he issue becomes an argument and forgiveness is out of sight. This is simply because, we do not know how to communicate the “right” way to say sorry.
1) Do not use “but”. Using this word after saying you are sorry, tells the other person that you are trying to justify in your favor and get away from the error.
2) Do not expect forgiveness. Forcing and arguing with the other person that your apology deserves forgiveness, will lead to being counter-productive.
3) Give up being defensive. It is innate in people to be defensive. While accepting their error, they feel the need to defend themselves which either comes across as “if im going down, im taking you with me!”.
4) Don’t over apologize: “to err, is human”, it is acceptable to make some mistakes . Thus make amends, however, do not over apologize and over compensate for the same.
1) Make your intention clear. Let the individual know, what led you to make that error. Help them understand what you thought you would gain out of this.
2) Recurrence: Make sure you communicate that you will not do it again.
3) Responsibility: Accept the problem created and the emotional disturbance it caused.
4) Express that you understand the consequences and the hurt or discomfort caused because of the error. Let them know you empathize.
Expressing regret+ your understanding of the situation+ your promise of zero recurrence.I am sorry that me doing this, hurt you and made you feel unimportant, that was not my intention and will not do such a thing again.
As they say, never ruin an apology with an excuse!
If you would like to talk, feel free to reach out to us. An LifeWorks therapist would be able to help.
Ms. Afsheen Sheikh
Senior Therapist - Arabic and English
MSc in Applied Behaviour Analysis - Queens University of Belfast,UK - Experience: 5 Years
Dr.Marwa Abd El Hamid
Clinical Psychologist - Arabic and English
Ph.D. in Psychology Ain-Shams University - Experience: 10 Years
Dr. Andrea Tosatto
Clinical Psychologist - Children, Adults, and People of Determination - English, Italian and Spanish
MA, BSC, MSC, PSYD - Experience: 20 Years
Dr. Nafeesa Alwathaifi
General Practitioner - Arabic, English, Urdu and Hindi
Masters in Health Sciences & Management - Experience: 25 Years
Dr. Anna Grazia Lecca
Clinical Psychologist - Italian, English, French, Learning Arabic
PhD in Clinical Psychology - Experience: 20 Years
Dr. Shaju George
Specialist Psychiatrist - English, Malayalam
MBBS : Calicut University, DPM & MD: Kerala University, Aviation Medicine: Flying medicine UK - Experience: 18 Years
Clinical Psychologist - English, Croatian and German
Master of Psychology, Training of Trainers (ToT) Community
Dr. Girish Banwari
Specialist Psychiatrist - English and Hindi
M.B.B.S., M.D. (Psychiatry) - Experience: 10 Years
Clinical Psychologist - English and Hindi
M.A.(Clinical Psychology), RE-CBT - Experience: 7 Years
Dr. Kirin Fiona Hilliar
Psychologist - English
PhD(Psychology), Master of Psychology (Forensic) - Experience: 11 Years
Counseling Psychologist - English, Malayalam, Tamil and Hindi
CAGS (Multicultural Counseling), Johns Hopkins University, USA - Experience: 25 Years
Psychologist - English, French, Malayalam and basic Arabic
Masters in Clinical Psychology ,Bachelor of Psychology with Counselling from Middlesex University